The Hertz Foundation

The Hertz Foundation

Brand StrategyIntegrated MarketingVisual IdentityWeb Strategy & UX

Hertz Fellow Dario Amodei

Supporting a lifelong interdisciplinary community of innovators tackling the greatest challenges the world faces today, the non-profit Hertz Foundation was little known outside of the research world. Awarding no more than 25, five-year fellowships to PhD candidates in the applied sciences, mathematics, and engineering, the community may be small in number, yet its collective achievements, as seen in the video below, are outsized.

To memorably deliver the stories of Hertz Fellows, we created a new visual ID, logo, and mantra, Making History, all introduced via a totally re-imagined website.

Conveying how collaboration sparks innovation, distinct elements converge to form an “H” within the new logomark. Once seen, it is not forgotten.

Hertz Foundation Coasters
Hertz Foundation Business Cards
Hertz Foundation Embroidered logo
Hertz Foundation Cookies with Branding
Wendy Connors Testimonial Wendy Connors

Putting Fellows Front and Center

From the start, it was clear the accomplishments of Fellows would be central to the Hertz brand. It was also clear they needed to be presented without hyperbole and in a way that reflected the scientific rigor leading to their many breakthroughs.

At launch, the new website saw traffic increase by 70%; its lasting impact is an ease of use that supports the interdisciplinary nature of the Fellows’ research.  

Hertz Foundation Mobile Display
Hertz Foundation Layout Designs

Awareness Ads: Name a Challenge

Increasing overall awareness was critical to the Hertz Foundation reaching both its fundraising goal and its increased fellowship applications goal.  To that end, we created a social media campaign: “Name a Challenge. There’s a Hertz Fellow working on it.”

2025 saw the largest fellowship applicant pool 
in the Foundation’s history.

Supporters want to see their donations are making a difference. What was a static printed piece/PDF became a dynamic narrative called, appropriately, the Impact Report—an easily navigated compelling read.

Creating a never-ending story
The new brand:

Established the Foundation as a significant, one-of-its-kind organization whose Fellows are tackling the world’s toughest challenges

Increased overall awareness while bringing clarity to its role within the scientific ecosystem

Provided consistent messaging for the community of fellows and its friends

Cemented the thought leadership reputation of the Hertz Community

Increased applications to the graduate fellowship

Attracted new partners

Supercharged fundraising

Grafik created much-needed awareness of the Foundation’s pivotal role in helping our nation maintain global technological superiority, a position threatened today both by attacks on expertise and subsequent reductions in research funding. 

The growing Hertz Community now speaks with one voice through their most credible advocates, the Hertz Fellows themselves. Supplying a solid narrative all could use means they can tell the whole story while citing their own achievements in a way that matches their personalities–humble, not braggadocious, yet still impressive.

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MHFA

Web Strategy & UX

Mental Health First Aid

A streamlined site for advancing mental health

Mental Health First Aid, a national program from the National Council for Mental Wellbeing, set an ambitious goal of training 1 in 15 Americans in first aid designed to address mental health. To continue pushing toward that goal, the organization needed a website designed to convert. They came to Grafik for a new site built on a strong strategic foundation.

Mental Health First Aid
Mental Health First Aid Homepage
MHFA Colors

User Testing for Refined, Clear Journeys

Two major goals for the new site were 1) to create a clearer hierarchy of content and action, rather than presenting multiple calls-to-action with the same level of visual weight, and 2) to make it abundantly clear to the user which of MHFA’s training options they should pursue. To solve for these, Grafik focused intently on developing a sitemap and IA with clear pathways, and conducted user testing to assess and refine that sitemap before moving into the wireframe phase.

MHFA UX User Testing

We also worked to refine MHFA’s personas, to ensure the site structure we created would be able to drive them to the correct areas. Although the organization had previously established user profiles, we realized as our strategy developed that we needed to organize them in three major groups based on the call-to-action that applied to them. This led us to structure the site for the two primary user groups of B2B and B2C, as well as a secondary Advocate user.

MHFA Personas | Digital Strategy

Focused on the Journey

With this approach, we were able to create two major hubs for the site, Training for Individuals and Training for Organizations. Based on the feedback from user testing, we also utilized longer phrases for many of the CTAs within these two overarching journeys, all to help drive users to their destination with clarity and ease.

Man talking with a young adult providing guidance representing an MHFA persona Woman in office standing while looking at the camera representing and MHFA Persona

Addressing Questions Before They’re Asked

Guiding Users

It was vital to the MHFA team that the site be helpful to users, so we created sections throughout key pages with multiple guiding CTAs as well as a button to launch the chatbot, which uses information directly fed into it as well as AI to aid site visitors.

MHFA Menu Items
MHFA For Individuals Page
MHFA Promos

Trainers and Trainees

MHFA offers both direct training in mental health first aid as well as courses to become a trainer, after which an instructor can work with teens and students or adults. We used action-based verbiage and headlines to distinguish sections and help the user understand the differences.

An Updated Look and Feel

Evoking Wellbeing

MHFA needed a site that reflected the feeling of calm, capable, and friendly. And the design needed to work within the existing brand as well as complement the parent brand, the National Council for Mental Wellbeing. We stripped back some of the extraneous colors from the previous site, replacing them with a warm, comforting background and a more cohesive color scheme. Imagery evoking helpfulness, kindness, and steady guidance further reinforced the feeling throughout the site.

MHFA Impact
Quote Icon

“I am already so excited for this design. Option one, you guys nailed our brand. I’m super pleased with everything that I’m seeing. The petals look great, the colors look great. Everything feels a lot more elevated and a little bit more professional feeling. So I’m super happy with what I’m seeing.”

Rachel – Art Director, MHFA National Council

MHFA Mobile
MHFA Brand Elements
MHFA Web Designs

Assistance From AI

Grafik worked closely to source, test, and ultimately choose and implement an AI chatbot feature for the MHFA site. The chatbot can be launched from anywhere on the site via an icon, and we also incorporated CTAs on key pages that open the chat. The AI Agent can respond to user queries and suggest pages on the site where the user can get more information, acting as another method of guidance.

MHFA Chatbot
Outcome

All the iteration, testing, and tweaking resulted in a site for Mental Health First Aid that is calm, friendly, and above all, helpful. Focused on getting users to the courses and information that fits their needs, the site structure and CTAs throughout help guide the user to explore and, ultimately, convert.

Shady Grove Fertility – Website Redesign

Capture the attention of the already primed audience, those within walking distance of location. Emphasize beauty and diversity in activities of the harbor, including people as supporting role instead of focusMake The Harbor Your Home” depicts a truly unique lifestyle that’s been hiding in plain sight for many Washingtonians until now.

Shady Grove Fertility

After interviews and focus groups with patients and physicians, it was clear that while every fertility journey is different, everyone has received well-intentioned but useless advice while seeking answers. For those ready to begin treatment–our primary target audience–the inadequacy of this advice is both obvious and annoying. They’ve even tried some of these “folk remedies” out of desperation. They’re now ready for real science and medicine that gets results–carried out with heart and humanity as only SGF does.

Our “Better Approach”campaign humorously plays off these shared experiences while delivering an emotionally powerful and credible path to parenthood.

The fertility center marketplace in New York City is a crowded one. WIth several well established and well known names already operating, how do we make Shady Grove Fertility (SGF), one of the largest and most successful fertility centers in the country, stand out as a new player in NYC? A competitive audit revealed that lush photography of adorable babies and families was ubiquitous–who wouldn’t be enchanted? But what set these photos apart from each other? We chose purposely chose to lead with a different creative approach that starts with an understanding of the emotional toll that comes with trying to conceive.

Grafik
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