Netcraft

Updating the UX for the world's largest takedown provider

Netcraft, the world leader in cybercrime detection, disruption, and takedown services, was approaching the rollout of a corporate rebrand, and reached out to Grafik to design a new website that could better showcase its value proposition and demonstrate business outcomes to prospects.

While Netcraft had internal UX and development teams, they sought an agency partner that could bring objectivity, skilled design perspectives, and a talented development team well versed in WordPress, GDPR, and superlative compliance to deliver their website. Grafik coordinated with the Netcraft team to develop a striking site that provides a user-intuitive experience for visitors based on service desired or based on job function, while driving conversions through demo requests and reporting frauds.

Grafik collaborated with in-house talent at Netcraft to reorganize the content into a simplified and easy-to-navigate website that allowed potential customers to quickly understand Netcraft’s value proposition. Most importantly, due to the nature of cybercrime and security, the Netcraft website required additional security measures that demonstrated their ability to keep their own intellectual property locked down and hidden from their competitors or malicious phishers alike. Grafik used Netcraft’s new brand logo and colors to expand the digital visual identity in a design that was both inclusive, welcoming, and not intimidating, a common misconception about cybersecurity and crime.

Impeccable project management was crucial to ensure brand, security, and accessibility compliance throughout the redesign. In conjunction with multiple stakeholders from different teams and timezones, Grafik used an Agile sprint approach with design, development, image and infographic creation, and copywriting teams working simultaneously. The result was a web experience, built on WordPress, that positioned Netcraft as a global cybercrime detection leader with sustained lead generation to propel its growth.

 

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