I am in the advertising industry. I know the power of getting your message across in both traditional and online media. I grasp the power of PR. I make my money off of advertising. Yet for the life of me I do not understand why banking and insurance giants are placing full page ads proclaiming how great they are, how they are smart choices for the new era in finance, etc ad nauseum. What in God’s name do they expect viewers to feel as they write empty ads all while the press and the Prez are all pointing to spending excesses, exec bonuses, and money from the TARP ear-marked for acquisitions? Just this one time, I want to cry, “Stop the advertising and start the lending…. NOW!”
Insight Categories: Marketing
Generations online
USAToday.com article on a new report from the PEW Research Center discussing online activity for different generations.
Marketing on Facebook
Inside Facebook had a great post yesterday about marketing on Facebook that I recommend taking a few minutes to read. While some of the recommendations may make sense for your business, others may not. As with any marketing strategy, the right solution depends on your audience, their needs, and your business objectives.
Of the ten things that are listed in the article, the 5 that stood out the most to me, particularly for any business new to Facebook, are:
- Create a Facebook page – Somewhat related to my post the other day, create a page with the understanding that it will require a commitment and investment of your time to maintain. If you are willing to make the effort, then this step is a no-brainer and a must have.
- Create Facebook events – If you are a business that has frequent events (i.e. open houses, tours, happy hours, public meetings, etc.) then creating Facebook events is a low effort action you can take to get the word out. When someone agrees to “attend” your event, that action will show up in the news feed of their friends virally extending your event to others.
- Add Facebook share links to your website – Again, a low effort action that should be a part of any good design process (it is certainly a part of ours). Assuming the content of your site is appropriate for “sharing” then a share link makes complete sense.
- Publish fresh photos, videos, and updates – I want to emphasize that it’s not just posting fresh photos and videos, it’s consistently posting content that your intended audience perceives as valuable. But this also circles back to #1… if you cannot commit to posting content consistently, hold off on jumping into the social media waters.
- Talk to your customers – This is a no brainer. It would not be called social media if it did not require you to be social. Facebook and other platforms allow you the opportunity to hear what your customers are saying, and a chance to respond. While you must be prepared to take the bad commentary with the good, I view that negative feedback as an opportunity to turn a bad brand experience into a good one and through social media, that opportunity has become even easier than it was before.
So, start with these five, and then based on how successful you are in taking these steps and how committed you are to marketing your brand on social media platforms decide whether or not social ads and applications make sense for you. As I said before, when we (or you) develop a social media strategy, the platform and mechanisms should be determined by the audience, the message, and your business objective.
Check out the whole article here.
Twitter for peace
I admit that I have been having a tough time figuring out how to really use twitter. So many of the examples I have encountered seem rather prosaic—ways for friends to keep in touch—not that there is anything wrong with that. But finally I have seen some examples of how twitter is being used that has broader implications.
I was listening to a piece about two bloggers—one in Israel and one in the Gaza strip. One Israeli—one Palestinian. And these two bloggers have never met- yet they have managed to forge a relationship and understanding that transcends the often anonymous world of blogging. One is named Peace Man and one is called Hope Man—and they have been corresponding with each other for over a year. What is amazing about this is the care and concern that has developed between the two men. And it is a pity that there are not more opportunities for Palestinians and Israelis to interact in this fashion.
At any rate—following up on this story I found an interesting piece on how the Israelis and Arabs are using twitter and different social media to convey information when journalists are barred from the Gaza strip.
In the Israeli case, the Israeli consulate has launched a twitter feed that posts the Israeli side of the Gaza story and is able to get their point of view out quickly. They are sending out facts like “More than 10,000 rockets were launched from Gaza towards israel in the last 8 years,” and tons of links to articles that support their point of view. Whether you agree with the statements or not—it is clearly a smart way to get short messages out to a large group of people in minutes. In one short week they have 143 updates and over 4000 followers.
On the Arab side of the fence, Al-Jazeera is updating constantly using twitter and text message updates on this website.Since they have not been able to get correspondents into the Gaza territory they have been using twitter and SMS to get information. Of course that presents a problem in terms of the validity of the information- but that is probably true with every situation where “news” is being produced by non-journalists.
So—my takeaway on this—great examples of how “news” can be desemminated—in one case by the Israeli government to give their point of view, and in another by the official mouthpiece of the Arab world. In both cases, buyer beware. Clearly neither side is presenting both sides of the story—and the reporting is clearly biased. But both sides have clearly figured out another way to get messages out quickly to their respective audiences. And I for one, now understand the power of twittering.
What is Twitter good for anyway?
This is an interesting way to get a good sense of how Twitter is being utilized amongst online audiences.
The best producers of short* content in 2008
*140 characters or less, on Twitter
The Shorty Awards honor the world’s top Twitterers. You can nominate as many people for as many categories as you’d like until midnight December 31st.
There will be an awards ceremony in New York in late January, where the winners can deliver their 140-character acceptance speeches.
Top nominees include categories such as:
- advertising
- apps
- brand
- business
- design
- entertainment
- finance
- food
- green
- humor
- music
- news
- nonprofits
- personal
- politics
- science
- sports
- startups
- tech
- weird
Grafik receives two MAME Awards
Grafik is pleased to announce that our marketing initiatives for EYA have earned two MAME (Major Achievement in Marketing Excellence) Awards. Grafik received “Best Community Brochure” for work with Arts District Hyattsville and National Park Seminary. The 2007 MAME awards include those involved with the marketing of homes, communities, and rental apartments in the District of Columbia, Maryland and Virginia counties. The awards honor outstanding achievements in sales, marketing, and construction of new homes. In addition, Grafik congratulates EYA for taking home two additional awards that include “Salesperson of the Year” and “Community of the Year.”
Grafik awarded contract by Economic Census Bureau
Grafik is pleased to announce that we have recently been awarded a contract by the Economic Census Bureau to develop an advertising and promotional campaign for the upcoming 2007 Economic Census. Over the past year, Grafik has worked closely with the organization to develop a communications strategy geared towards raising awareness and increasing response for the Economic Census, a survey conducted every five years that provides a detailed portrait of the Nation’s economy on both the national and local levels. According to Lance Wain, Vice President of Business Development, “We are excited to keep the momentum going with the Economic Census Bureau and look forward to implementing the strategies we have recommended”.
Grafik creates identity campaign for “America Supports You” initiative
Grafik is honored to partner with Susan Davis International on a new campaign from the United States Department of Defense called “America Supports You”. This national outreach program allows Americans to show their support for our men and women in the armed forces through a variety of communication tools.
In addition to a creating a logo and collateral identity, Grafik designed a website, www.americasupportsyou.mil, which features photos and letters from both supporters and American troops.