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Think like a CEO: how to position Marketing as a strategic function, not a service department

Tanya Nazarian

SVP, Growth

In B2B tech, change is constant and speed is a competitive advantage. Markets shift. Categories consolidate. New entrants appear overnight. Buyers do more research independently and involve more stakeholders in their decision making. Funding cycles tighten. Product roadmaps evolve. And what worked last quarter suddenly feels outdated.

In this environment, marketing can’t afford to move slowly or operate in a vacuum because whether it’s said explicitly or not, marketing performance is not judged by clicks and conversions but by business performance. Revenue. Pipeline quality. Sales velocity. Retention. Growth confidence. 

As a strategic function of the business, CMOs are expected to drive this growth while proving ROI. The fastest way to do this is to stop reporting “marketing performance” and start proving “enterprise value.” In other words: Act like a CMO—but think like a CEO.

CEOs don’t view marketing as a list of deliverables. They view it as one of the business’s most powerful levers—when it’s aligned to the growth strategy and accountable to outcomes. This means positioning your marketing team as a growth engine and strategic function of the business.

Positioning as a “strategic function”

When marketing is seen as a strategic function it earns influence across the organization, it shapes direction—not just execution, and it gets funded because it’s tied to enterprise value. The goal isn’t to do “more marketing.” The goal is to make marketing indispensable to growth because CEOs don’t buy marketing activity, they buy confidence in what marketing will do for the business.

Building confidence with your CEO

CEOs don’t need more marketing updates. They need clarity. So when a CEO looks at marketing, they’re not asking, “Is marketing busy?” They’re asking “Is marketing helping us win—and can I trust it as a strategic lever?” That trust is earned through signals that ultimately build confidence in what marketing can do for the business. Below are common signals that earn trust with CEOs: 

When trust and confidence are in play, marketing is in position to serve as a strategic function but in order to fully operate in that capacity, it has to understand and be able to communicate the value it brings to the enterprise. Enterprise value is demonstrated by connecting marketing activities (such as campaigns, content, events, paid media, brand work, and product launches) to business impact (such as pipeline quality, conversion rates by stage, win rate improvements, and sales cycle velocity). CMOs should translate how those efforts build long-term business advantages, such as revenue durability, category strength, pricing power, improved valuation narrative, and reduced GTM risk

This simple framework, “Marketing Activity → Business Impact → Enterprise Value” is the difference-maker in moving marketing from a service department to a strategic function.  

Effective CMOs don’t just drive marketing outcomes. They drive business confidence. They act like CMOs—but they think like CEOs. And that’s what earns trust, budget, and influence. 

Are you positioning marketing as a strategic function in your organization? If you can answer “yes” to the following questions, then you’re likely already operating this way:

If the answer is “not yet,” this is a great opportunity to begin the transition. Need help getting there? Drop us a note and we’ll help get you on your way to positioning marketing as a strategic function and not a service department. 

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