Picture of Gregg Glaviano, Mike Dulik, and Mila Arrisueno Mila

UX Design Director


The UX Design Director is passionate about translating complex ideas into beautifully designed user experiences. Knowing that the UX design team is deeply involved in projects from inception to final delivery, the UX Design Director will inspire their team to approach our clients’ work with an innovative eye in order to get the best results for our clients. They demonstrate total focus and commitment to every project—whether the concept springs from team brainstorming sessions, a creative director’s vision, or their own unique perspectives. They understand the client’s needs because they are driven to continually improve their understanding of how user experiences should look, feel, and function.


The primary responsibilities of a UX Design Director include:

Understanding clients’ businesses, and the problems they’re asked to solve
• Translating client business goals into intelligent user experience recommendations
• Collaborate with business development in response to RFP’s
• Excellent at developing client relationships, owning presentations, and earning client respect
• Collaborating with other creatives, strategists, and developers to deliver a flawless product
• Developing content layout, pixel perfect visual appearance, and usability design
• Working with copywriters and digital strategists to develop strategically driven visual
• Proactively identifying needs and potential issues—thinking ahead
• Ability to juggle multiple assignments at the same time and stay level headed
• Passionate in regards to the work and its execution
• Well organized with attention to detail
• Solid work ethic, self-motivated, and on the lookout for opportunities to jump in
• Communicates well, and strives to articulate meaningful rationale for creative decisions



A successful UX Design Director will possess the following level of skills, qualifications and experience:

Bachelor’s degree or higher
• Strong portfolio of work demonstrating design for websites and mobile experiences across multiple platforms
• 10+ years of designing websites and/or mobile experiences
• 2+ years of experience leading UX/UI teams and ability to mentor and inspire team members
• Exceptional client and people management skills
• Excellent communication skills, and strives to articulate meaningful rationale for creative decisions
• Experience in UX research, including planning, designing and facilitating user sessions and client workshops, analyzing findings, and articulating results
• Strong understanding of information architecture, sitemaps, and wireframing
• Proficiency with modern UX/UI design tools like Figma, Adobe XD, InVision
• Experience with Agile, Design Sprints, and Design Systems
• Basic knowledge and understanding of HTML, CSS, and web application architecture, SPA applications
• Demonstrated experience in business development process, planning for, and delivering complex digital experiences
• Experience with user testing, motion, and front end development is a plus


URL to a personal portfolio – If you do not have a portfolio of work, you will not be considered.
• Expert level understanding of web application UX
• Ability to make and own design decisions

This position is located in either the greater Washington D.C. and Philadelphia markets with the ability to work remotely


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