Project Manager


The project manager provides day-to-day tactical support for our clients’ projects as well as coordinate and manage agency resources across accounts. This person will own and drive momentum for all day-to-day deliverables as the primary internal contact for projects.

The ideal candidate must be a strong decision maker, meticulous, and a great communicator. You will work closely with internal teams and clients as needed to ensure that project goals are accomplished on time and on budget and that expectations are exceeded. Flexibility, willingness to learn, comfortable with change, and able to work with a high volume of projects are characteristics of success in this position.

Main Responsibilities:

    •Enforces a streamlined workflow of defined process

    •‪Acts as the primary liaison among internal departments and as backup liaison with client contact when needed to keep a project on schedule

    •‪Works with Client Services on monitoring and communicating the impacts and/or risks or changes in project scope to the appropriate stakeholders, and makes necessary adjustments as needed to ensure that project timelines, budgets and quality are not adversely affected

    •‪Provides information to map out intended client projects in a capacity plan for review against other work in progress

    •‪With direction from Client Services, contributes and collaborates to develop a sound implementation plan meeting the project strategy, within the scope, budget, timing constraints and quality

    •‪Manages the schedule throughout the project lifecycle to track progress and make necessary adjustments for any changes that may be necessary

    •‪Schedules projects from implementation to execution

    •‪Secures approvals at all stages of the workflow process

    •‪Ensures adherence to all quality assurance tasks to minimize risk or errors

    •‪‪As project challenges become identified, provides for a mitigation and/or contingency plan, as needed, to ensure satisfactory and timely resolution

    •‪Ensures that all project documents are captured in the project and files are categorized appropriately

    •‪Ensures that projects have been opened, and estimates/budgets have been established and properly approved prior to working starting

    •Tracks estimate to actual costs during the project lifecycle and manage costs to budget, as needed

    •‪Serves as the centralized communications point and ensures that all team internal members receive timely and appropriate project information

    •‪Coordinates meetings and disseminates documents (digital and hard copies) for internal meetings

    •Organizes and sets clear expectations for tasks and deliverables, communicating to the team

    •‪Gathers and manages proper materials/documentation as necessary and disseminates to the team

    •Monitors production progress and promptly communicates issues to Client Services

    •‪Manages and helps with providing options affecting job quality, due dates and costs – while communicating to the key stakeholders

    •‪Maintains continuity of processes, learning and quality assurance across all projects

    •‪Ensures strong relationships are built and maintained with project team members across functions and client stakeholders

    •Contributes regarding ways to improve processes

    •Generates estimates and work orders

Requirements and Qualifications:

    •Bachelor’s degree

    •‪At least three (3) years of experience in a project management and/or client service/account management role

    •Agency experience strongly preferred but not required

    •ScrumMaster certification ideal

    •‪Strong organizational skills, with the ability to learn new systems and processes quickly and work in a deadline-oriented environment

    •‪Understanding of marketing, advertising, website, and brand strategy projects

    •‪Demonstrated ability to reduce project risks and increase quality

    •‪Able to effectively communicate project status, requirement, changes, risks and issues to appropriate stakeholders, including clients if/as needed

    •‪Ability to maintain multi-month projects, priorities, budgets and schedules

    •‪Ability to drive a project profitability and manage all aspects of a project’s financial lifecycle



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