Project Manager
Overview
The project manager provides day-to-day tactical support for our clients’ projects as well as coordinate and manage agency resources across accounts. This person will own and drive momentum for all day-to-day deliverables as the primary internal contact for projects.
The ideal candidate must be a strong decision maker, meticulous, and a great communicator. You will work closely with internal teams and clients as needed to ensure that project goals are accomplished on time and on budget and that expectations are exceeded. Flexibility, willingness to learn, comfortable with change, and able to work with a high volume of projects are characteristics of success in this position.
If you are passionate about helping brands and the people behind them soar to new heights and are driven to deliver the highest quality outcomes for those you work with – let’s talk!
Important Note: Only candidates with agency (creative, brand, advertising) experience will be considered.
Roles and Responsibilities
Acts as the primary liaison among internal departments and as backup liaison with client contact when needed to keep a project on schedule and in budget
Works with Client Services on monitoring and communicating the impacts and/or risks or changes in project scope to the appropriate stakeholders, and makes necessary adjustments as needed to ensure that project timelines, budgets and quality are not adversely affected
Provides information to map out intended client projects in a capacity plan for review against other work in progress
With direction from Client Services, contributes and collaborates to develop a sound implementation plan meeting the project strategy, within the scope, budget, timing constraints and quality
Manages the schedule throughout the project lifecycle to track progress and make necessary adjustments for any changes that may be necessary
Secures approvals at all stages of the workflow process
Ensures adherence to all quality assurance tasks to minimize risk or errors
Ensures that all project documents are captured in the project and files are categorized appropriately
Ensures that projects have been opened, and estimates/budgets have been established and properly approved prior to working starting
Organizes and sets clear expectations for tasks and deliverables, communicating to the team
Monitors production progress and promptly communicates issues to Client Services
Maintains continuity of processes, learning and quality assurance across all projects
Ensures strong relationships are built and maintained with project team members across functions and client stakeholders
Contributes regarding ways to improve processes
Generates estimates, work orders and invoices
Skills and Talents
Strong organizational skills, with the ability to learn new systems and processes quickly and work in a deadline-oriented environment
Understanding of marketing, advertising, website, and brand strategy projects
Multi-task to simultaneously manage multiple clients
Able to effectively communicate project status, requirement, changes, risks and issues to appropriate stakeholders, including clients
Ability to drive a project profitability
Attributes
Passionate and driven
Warm and welcoming
Smart and insightful
Creative and curious
Honest and candid
Education & Experience
Agency experience required
Bachelor’s degree
At least three (3) years of experience in a project management and/or client service/account management role
ScrumMaster certification ideal
This position is located in the greater Washington D.C. and Philadelphia markets with the ability to work remotely.
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